Terms & Conditions

Welcome to Elite Professional. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before completing your order.

1. Professional Use & Safety

  • Intended Use: The products sold on this website, particularly chemical hair colors and technical treatments, are intended for professional use only.
  • Assumption of Risk: By purchasing these products, you acknowledge that you have the necessary technical training and knowledge to use them safely. Elite Professional is not liable for any damages resulting from improper application or use by unqualified individuals.

2. Accuracy of Information

  • We strive to provide the most accurate descriptions, images, and pricing for our professional lines. However, we do not warrant that product descriptions or other content are error-free, complete, or current.
  • We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Orders & Pricing

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities or inaccuracies in product or pricing information.
  • Pricing: All prices are listed in AED (United Arab Emirates Dirham) and are subject to change without notice. Prices are exclusive of VAT unless otherwise stated.

4. Shipping & Delivery

  • Delivery timelines are estimates and are not guaranteed. Elite Professional is not responsible for delays caused by third-party couriers or customs clearance processes.
  • Risk of loss and title for items purchased pass to you upon our delivery to the carrier.

5. Intellectual Property

  • All content on this site, including logos, text, graphics, and brand names, is the property of Elite Professional or its respective brand partners and manufacturers. Unauthorized use or reproduction of any materials is strictly prohibited.

6. Limitation of Liability

  • To the maximum extent permitted by law, Elite Professional shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the application of products purchased herein.
  • Our total liability for any claim shall not exceed the amount paid for the specific product giving rise to the claim.

7. Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of the UAE.

8. Amendments

  • We reserve the right to update or modify these Terms & Conditions at any time. Your continued use of the website following any changes constitutes your acceptance of the new terms.

By clicking “Place Order,” you confirm that you have read, understood, and agreed to these Terms & Conditions and our Refund and Returns Policy.